一、 宏观发展状况
1、 我国上网计算机数的增长情况
| |
上网计算机数（万台） |
专线上网计算机数（万台） |
拨号上网计算机数（万台） |
| 1997.10 |
29.9 |
4.9 |
25 |
| 1998.7 |
54.2 |
8.2 |
46 |
| 1999.1 |
74.7 |
11.7 |
63 |
| 1999.7 |
146 |
25 |
121 |
| 2000.1 |
350 |
41 |
309 |
| 2000.7 |
650 |
101 |
549 |
| 2001.1 |
892 |
141 |
751 |
| 2001.7 |
1002 |
163 |
839 |
| 2002.1 |
1254 |
234 |
1020 |
2、 我国上网用户人数的增长情况
| |
上网用户（万人） |
专线上网用户（万人） |
拨号上网用户（万人） |
同时使用专线与拨号的用户（万人） |
| 1997.10 |
62 |
15.5 |
46.5 |
|
| 1998.7 |
117.5 |
32.5 |
85 |
|
| 1999.1 |
210 |
40 |
149 |
21 |
| 1999.7 |
400 |
76 |
256 |
68 |
| 2000.1 |
890 |
109 |
666 |
115 |
|
2000.7 |
1690 |
258 |
1176 |
256 |
|
2001.1 |
2250 |
364 |
1543 |
343 |
|
2001.7 |
2650 |
454 |
1793 |
403 |
|
2002.1 |
3370 |
672 |
2133 |
565 |
3、 我国国际出口带宽增长情况
|
带宽总数（M） |
|
1997.10 |
25.408 |
|
1998.7 |
84.64 |
|
1999.1 |
143.25 |
|
1999.7 |
241 |
|
2000.1 |
351 |
|
2000.7 |
1234 |
|
2001.1 |
2799 |
|
2001.7 |
3257 |
|
2002.1 |
7597.5 |
4、 我国域名增长情况
| |
AC |
COM |
EDU |
GOV |
NET |
ORG |
行政区域名 |
合计 |
|
1997.10 |
259 |
2131 |
325 |
323 |
370 |
99 |
559 |
4066 |
|
1998.7 |
363 |
6559 |
414 |
561 |
657 |
229 |
632 |
9415 |
|
1999.1 |
432 |
13913 |
531 |
982 |
1223 |
409 |
906 |
18396 |
|
1999.7 |
502 |
22220 |
615 |
1663 |
2221 |
649 |
1175 |
29045 |
|
2000.1 |
500 |
38776 |
731 |
2479 |
3753 |
940 |
1516 |
48695 |
|
2000.7 |
624 |
78878 |
812 |
3665 |
10719 |
1912 |
3124 |
99734 |
|
2001.1 |
682 |
96221 |
1127 |
4615 |
13291 |
2596 |
3567 |
122099 |
|
2001.7 |
667 |
99922 |
1239 |
5181 |
15055 |
2864 |
3434 |
128362 |
|
2002.1 |
673 |
99123 |
1354 |
5864 |
14045 |
2943 |
3317 |
127319 |
二、 上网用户结构发展变化状况
1、 用户性别变化趋势
| |
男性 |
女性 |
|
1997.10 |
87.7% |
12.3% |
|
1998.7 |
92.8% |
7.2% |
|
1999.1 |
86% |
14% |
|
1999.7 |
85% |
15% |
|
2000.1 |
79% |
21% |
|
2000.7 |
74.68% |
25.32% |
|
2001.1 |
69.56% |
30.44% |
|
2001.7 |
61.3% |
38.7% |
|
2002.1 |
60% |
40% |
2、 用户年龄变化趋势
| |
35岁及以下 |
35岁以上 |
|
1997.10 |
84.1% |
15.9% |
|
1998.7 |
91.1% |
8.9% |
|
1999.1 |
89.8% |
10.2% |
|
1999.7 |
88.9% |
11.1% |
|
2000.1 |
88.2% |
11.8% |
|
2000.7 |
87.63% |
12.37% |
|
2001.1 |
83.8% |
16.2% |
|
2001.7 |
79.8% |
20.2% |
|
2002.1 |
79.9% |
20.1% |
3、 用户学历变化趋势
| |
高中（中专）以下 |
大、中专 |
大学本科 |
硕士及以上 |
|
1998.7 |
6.9% |
34.2% |
49.6% |
9.3% |
|
1999.7 |
2% |
39% |
48% |
11% |
|
2000.1 |
3.0% |
45.0% |
45.0% |
7.0% |
|
2000.7 |
2.5% |
45.6% |
45.9% |
5.9% |
|
2001.1 |
6.4% |
52.4% |
38.8% |
2.3% |
|
2001.7 |
8.7% |
55.5% |
33.6% |
2.2% |
|
2002.1 |
10.2% |
56.9% |
30.4% |
2.5% |
4、 用户地域分布变化趋势
| |
华北 |
东北 |
华东 |
华南 |
西南 |
西北 |
|
1997.10 |
41.0% |
5.2% |
27.1% |
20.5% |
4.3% |
1.9% |
|
1998.7 |
31.6% |
9.6% |
29.3% |
22.6% |
4.2% |
2.7% |
|
1999.1 |
28.68% |
6.79% |
24.06% |
30.52% |
5.97% |
3.98% |
|
1999.7 |
26.74% |
6.65% |
32.07% |
21.28% |
7.92% |
4.69% |
|
2000.1 |
28.05% |
7.43% |
31.62% |
23.64% |
6.02% |
3.24% |
|
2000.7 |
25.11% |
6.41% |
35.01% |
22.91% |
6.28% |
4.28% |
|
2001.1 |
19.94% |
9.53% |
34.44% |
21.84% |
9.35% |
4.90% |
|
2002.1 |
17.7% |
8.4% |
36.0% |
24.3% |
9.0% |
4.6% |
三、 用户行为意识发展变化情况
1、 上网费用变化情况
| |
公费 |
自费 |
两者均有 |
|
1998.7 |
35% |
44% |
21% |
|
1999.1 |
26% |
45% |
29% |
|
1999.7 |
28% |
46% |
26% |
|
2000.1 |
21% |
59% |
20% |
|
2000.7 |
17.50% |
56.37% |
26.13% |
|
2001.1 |
14.15% |
63.37% |
22.48% |
|
2001.7 |
12.6% |
70.4% |
17.0% |
|
2002.1 |
10.7% |
73.7% |
15.6% |
2、用户认为目前网上交易存在的最大问题
|
1999.7 |
2000.1 |
2000.7 |
2001.1 |
2001.7 |
2002.1 |
| 安全性得不到保障 |
30% |
36.54% |
31.76% |
31.20% |
33.4% |
31.0% |
|
付款不方便 |
22% |
17.68% |
13.34% |
12.59% |
11.5% |
11.8% |
|
产品质量、售后服务及厂商信用得不到保障 |
34% |
27.64% |
28.33% |
32.03% |
33.0% |
30.2% |
|
送货耗时、渠道不畅 |
6% |
9.26% |
10.14% |
9.86% |
8.7% |
13.9% |
|
价格不够诱人 |
8% |
7.78% |
7.74% |
7.39% |
6.6% |
6.3% |
|
网上提供的信息不可靠 |
|
|
7.28% |
5.91% |
6.0% |
6.3% |
|
其它 |
|
1.10% |
1.41% |
1.02% |
0.8% |
0.5% |
3、用户通过网络商店购买过商品或服务的情况
| |
2000.1 |
2000.7 |
2001.1 |
2001.7 |
2002.1 |
|
是 |
8.79% |
16.28% |
31.67% |
31.9% |
31.6% |
|
否 |
91.21% |
83.72% |
68.33% |
68.1% |
68.4% |
|
